Assessing customers’ needs and finding organizations to meet those
needs; evaluating all appropriate resources; providing information
and guidance; actively linking people to needed services, and
performing follow-up to ensure the services were provided.
Assistance to older persons with obtaining information regarding
public benefits, private benefits, and community support programs.
Provide accurate, timely, and relevant information about eligibility
criteria, requirements, and procedures related to public entitlements,
health and long-term care, individual rights, planning and protection
options, housing and consumer issues.
Assessing, planning, arranging, coordinating, and following-up
on services that most appropriately meet identified needs as
mutually defined by AAA staff, the older Texan, and where
appropriate, a family member or caregiver.
Provides critical support needed by families to help them maintain
their caregiver roles.
This program, which is administered by the Office of the State
Long-Term Care Ombudsman, works closely with the 28 local
programs to advocate for the rights of residents and their families
so that they receive the highest quality of care in long-term
These services include congregate and home-delivered meals,
as well as nutrition education, counseling and consultation.
Provides door-to-door trips to nutrition sites, local medical services,
and social service agency appointments to registered participants
of the nutrition sites.
Provides medications, eye exams, eyeglasses, hearing aids,
and medical equipment to seniors 60 years of age or older.
Provides repairs and/or modifications that are essential for
maintaining the health, safety, and independence of its older residents.
Caregiver Support Services
The Area Agency on Aging of the South Texas Development
Council’s goal is to promote the improvement of the quality of
life for our region’s older population. We strive to ensure
continuity of care while allowing our older population to remain
in their own homes, thus maintaining independence, dignity,
and respect while preventing institutionalization.